COVID-19: Campus Updates, Resources & Support

As news and announcements continue to develop on the COVID-19 disease (Coronavirus), we ask all Arts faculty and staff to familiarize themselves with the technologies and resources that are available to support remote working.


Update: Office Closures

As of March 20, 2020, the Faculty of Arts at UBC will be closing all of their offices until further notice in support of physical distancing protocols.

Due to these closures, Arts ISIT can no longer offer in-person support, but will be providing virtual support effective immediately.

Support will be available by email (, phone (604 827 2787), and virtual drop-in (online). Staff will be available Monday to Friday from 9 a.m. to 5 p.m. Please see below for resources related to remote working during this time.

For current updates and more information on UBC’s response to COVID-19, please visit


Faculty Classroom Resources

To support remote classroom instruction, we have compiled a list of technologies and resources to assist you with your specific needs.

Online Course Delivery with Canvas

Canvas is a powerful, user-friendly tool that can support teaching and learning through its numerous features including:

  • Video conferencing, through Blackboard Collaborate Ultra, for lectures, workshops, labs, and office hours.
  • Uploading files for assignments, quizzes, lecture slides, reading materials, syllabi, etc.
  • Online submissions for student assignments, quizzes and projects.
  • Chat and interact with students in real time.
  • View, score, and provide audio, video or written feedback on student submissions.
  • Customized notifications that can be pushed onto entire classes.

Additionally, if you are unfamiliar with the Canvas interface and have questions, there is a vast collection of online tutorials and support instructions available. These tutorials will guide you step-by-step through the interface in order to meet your needs.

Canvas is available to all faculty members but requires your CWL login. To get started, go to, login with your CWL account, on the left navigation bar click courses and then select the course you want to start editing.

If you need additional support, please sign up for our next available Arts ISIT Canvas Workshop.


Camtasia is a screencasting desktop software that can be used to record full lectures, labs and workshops to be posted and distributed online. Instructors can choose the screen area they wish to record, edit the video, and easily include audio or other multimedia to create dynamic educational videos.

Camtasia also has a wide variety of online tutorials and lessons that will help you familiarize yourself with the platform.

If you need additional support, please sign up for our next Camtasia workshop.

Camtasia does require you to download the software. Click the button below to begin.

View Camtasia download instructions

Keep Teaching

Keep Teaching is a UBC site that provides guidance and support on going virtual with teaching and learning for face-to-face, blended and/or online classrooms. This resource outlines how you can start putting various sections of your course experience online to maintain academic continuity.

The Keep Teaching site provides instructions on how you can share lecture materials, setup group work, administer online assignments and assessments, facilitate classroom discussions, and grade assignments, quizzes, and tests.

Visit Keep Teaching


Staff Remote Work Resources

To support remote working, we have compiled a list of technologies and resources to assist you with your specific needs.

Skype for Business

Skype for Business is a collaborative, communication tool that allows staff members to conduct meetings online with up to 250 people.

If you have any questions about the software, there is a FAQ page for UBC Skype for Business online.

Skype for Business is available to all faculty members but requires initial download and setup.

View Skype For Business download instructions


Workspace is UBC’s cloud-based filesharing service. Workspace offers an easy and secure way for individuals to share files via folders—both internally and externally—with colleagues, team members, and clients, wherever you have internet access.

Workspace is available to all UBC faculty and staff with active FASmail accounts. Your employee ID must also be associated with your CWL.

Learn more about Workspace


TeamShare is a private and secure UBC IT service that allows any employee to store and share work files internally. All your files will be backed up once they have been pasted into the drive. There is no need to install any new programs if you choose to use this software.

Get started with TeamShare

Working with Sensitive Information Off Campus

If you are accessing Personally Identifiable Information (PII) at home or abroad, you are required to take additional measures to reinforce data security.

In some cases you may be required to use a Virtual Private Network (VPN) to access this information. We’ve created a list of guidelines to help you determine whether or not your current connection is secure and what to do if it’s not.

View the sensitive information guidelines


Contact Arts ISIT

Monday – Friday
9 a.m. – 5 p.m.
604 827 2787

Visit us online

Go to Arts ISIT’s virtual drop-in

Attend a virtual workshop

Sign up at