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CORONAVIRUS (COVID-19) AND UBC’S RESPONSE: View Arts ISIT's resources for teaching and working remotely and the latest UBC updates for students, faculty, and staff.

Teaching & Working Remotely

As news and announcements continue to develop regarding the Coronavirus (COVID-19), Arts ISIT has compiled a list of helpful resources and tools to best support remote working, teaching, and learning during this time.

 


On this Page

  • Support for Online Teaching
  • Online Teaching Resources
  • Resources to Support Students
  • Working From Home
  • Contact Arts ISIT

Remote Arts ISIT Support

To accommodate the online teaching environment, Arts ISIT is providing support remotely and in person. For information on how to reach us through email, phone, virtual and in-person drop-in, see the Arts ISIT Contact Us page. We are available Monday to Friday from 9 a.m. to 5 p.m.

Coronavirus (COVID-19) and UBC’s response

UBC has built a COVID-19 response site for the latest updates and important resources. It contains information on prevention, general resources, and frequently asked questions for students, faculty, and staff.

View UBC/COVID-19 updates


Support For Online Teaching

As a majority of UBC courses will be delivered online until February 7th, Arts ISIT has prepared the following resources to support you in teaching and engaging with your students remotely.

Resources

  • Arts ISIT Supporting Remote Students guide – This guide provides options for how to share lecture content with students remotely and for designing online versions of in-person classroom activities.
  • CTLT Resources for Online Teaching – The UBC Keep Teaching site provides general guidance for planning, designing and teaching students in the current fully online teaching situation.
  • The Arts ISIT Lecture Recording for Instructors page has information about the options available for lecture recording and streaming and how to request support.
  • UBC Campus Return Plan – This resource provides a general FAQ to answer common questions for students, faculty and staff around the return to on-campus instruction.

Available Support

  • Request technical support for lecture capture, streaming, and classroom recording or set up an appointment to discuss strategies to accommodate remote learners in your course by emailing arts.helpdesk@ubc.ca.

Online Teaching Resources

We offer a range of specific tools to support your needs for teaching online. Click on the area of online teaching that you are most interested in to learn what tools are available.

Online Course Design

These page provide information about how to use the Arts Remote Teaching Canvas Template and best practices for online teaching.

Tips for Teaching Online
Arts Remote Teaching Consultations & Canvas Template

Lectures Recording & Streaming

These guides outline options for streaming lectures and available tools for pre-recording videos.

Lecture Recording for Instructors
Video Production Tools

Learning Activities and Assignments

This page suggests online and flexible versions of traditional forms of assessments, as well as tools that support online delivery.

Learning Activities & Assessments

Arts Exam Strategies Guide

This guide provides support to instructors in creating final assessments that will be successful in an online environment.

Exam Strategies Guide


Resources To Support Students

Working from home has its own set of challenges for our students. Below we’ve compiled a list of resources that you can send to them to support their learning at home.

Keep Learning

Keep Learning is a student resource that provides support with the transition to online classrooms. The website includes resources on setting up a home learning environment, online learning tips, UBC technologies, self-care, and FAQs, as well as instructions on how to get support and give feedback.

View Keep Learning resources

Academic Support for UBC Arts Students

Arts Academic Advising has created a resource page that provides clear and detailed information regarding end of term grading, progression, and support options for Arts undergraduate students.

View Arts Academic Support

Download Instructions for UBC Licensed Software

With remote teaching, students cannot easily access specific online resources and software that would normally be available in the computer labs. We’ve compiled a list of instructions that will guide you step-by-step on how to download specific software on your home computer and/or laptop. These links can be sent out to your students for easier access.

  • MATLAB Download Instructions
  • SPSS Download Instructions
  • NVivo Download Instructions
  • Additional free software available to students

Working From Home

Whether you are a faculty or staff member, there are resources available to help you work from home. Please look through the resources below to find the tool(s) that best suit your needs.

Setup

To ensure that your work from home office is properly equipped, we’ve compiled a list of resources to help with your setup.

  • How to access FASmail
  • Review internet connection best practices
  • Install Microsoft Office
  • Install Adobe Products
  • Browse our computer support services

UBC also offers Cisco Anti Malware Protection (AMP) for free. Please contact the Help Desk to receive the link to the free installer.

Privacy & Security

At UBC, we work with a lot of sensitive information. While we work from home, it is important to understand proper security policies for any kind of work, including information systems, administrative, research projects, and more. Please familiarize yourself with UBC Security Policies and Standards.

  • UBC Security Policies and Standards
  • Learn how to send files securely over email
  • Encrypt your computer
  • Complete the Privacy Matters Training

File Storage & Sharing

Tool File Space Main Features Recommended Use(s)
Teamshare No limit
  • Files accessible anywhere via myVPN
  • Immediately shares files with team
  • Share large files anytime, anywhere
Microsoft OneDrive 1 TB
  • Store files in cloud
  • Ability to share documents with staff, students, and faculty at UBC
  • Share files internally
Home Drive N/A
  • UBC IT’s private cloud storage service
  • Securely store personal files on a central network
  • Securely store files

Communications

This section covers general tools for team communications. If you are looking for video teaching tools, please visit the Video & Presentations section. Arts ISIT offers support for Zoom and Microsoft Teams. Depending on you and your teams’ needs, one tool may be more effective than the other.

Zoom is one of the most versatile video-conferencing tools available for UBC Faculty and Staff, allowing everything from team meetings to live lectures.

Important* Please note that Arts ISIT cannot create Zoom accounts. You must do this with UBC IT. If you need a Zoom account, please email the IT Audio/Visual Helpdesk at av.helpdesk@ubc.ca with:

  • Your UBC email address
  • Your faculty / school / department

Learn more about Zoom

Contact Arts ISIT

If you have any further questions, feel free to contact us, visit our virtual drop-in, or sign up for an upcoming workshop or webinar.

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Operating Hours

Monday to Friday
9 a.m. to 5 p.m.
arts.helpdesk@ubc.ca
604 827 2787

Visit our virtual drop-in

Sign up for an upcoming webinar

Arts Instructional Support & Information Technology (Arts ISIT)
Faculty of Arts
1234 Street
Vancouver, BC Canada V0V 0V0
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